Jessika Jake, MS, CSM, PMP, PgMP, PfMP, PMI-ATP, ITIL-SL is a project, program, portfolio, and strategic service-management leader whose career advanced from hands-on delivery to executive oversight. She spent several years as a web producer at NBC Universal, later moving into client-facing project management for BigLaw (Cravath, Pillsbury, Winston & Strawn, Fried Frank, Kirkland & Ellis, Weil), enterprise eCommerce (LifeProof, Otterbox), plus additional tech, marketing, training, and nonprofit initiatives for organizations like Princess Cruise Lines, PGA Tour, and the Outdoor Industry Association. Her project management experience led her to Fortune 100 program leadership, PMO directorship, and enterprise portfolio management.
Jessika’s leadership spans multi-site operations, product and eCommerce releases, and change initiatives that tie strategy to execution. At Digital Operative, she drove a 130% productivity improvement and a 97–325% increase in effective hourly rate while elevating team performance, morale, and quality. Her certification prep engagements include work with the U.S. Air Force, HP, Walter Reed National Military Medical Center, Stanford University, Cognizant, ACCO Brands, and other complex environments that demand PMI- and ITIL-aligned best practices.
Jessika is a certified PMI-ATP®, Axelos®, and DRIVE Success™ instructor who translates her real life experiences into palpable exam-ready guidance for her PMP, PgMP, PfMP, and ITIL students. She has received recognition from the American Society for Training & Development and the International Society for Performance Improvement and is an international speaker on the topic of leadership.